Frequently Asked Questions

Everything you need to know about shopping with Bristol General Store.

What is your standard shipping timeframe?

We offer standard shipping across the continental US, which typically takes 3-7 business days. Priority shipping options are available at checkout for faster delivery.

How do I initiate a return or exchange?

We accept returns on unworn, unwashed items with original tags within 30 days of purchase. Simply visit our online returns portal to generate a prepaid shipping label.

How can I ensure I am ordering the correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, Bristol General Store ships to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and interest-free installment plans through Klarna.

Where are your garments manufactured?

We pride ourselves on ethical sourcing. Our apparel is produced in certified factories that prioritize fair labor practices and sustainable material sourcing.